Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise a device, remember selected information and support certain functions. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a longer period or until they are deleted.

Gluck33 Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, browser storage and device-related identifiers. In this policy, we use the word cookies to refer to cookies and similar technologies unless a distinction is specifically required.

Cookies do not normally contain information that directly identifies you, such as your name or address. However, information collected through cookies may be linked with other information held about your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Cookies can help a gambling website function correctly, protect accounts and transactions, remember preferences and understand how visitors use the website. Some cookies may be placed by Gluck33 Casino, while others may be placed by service providers that support website hosting, security, analytics, payments, identity checks or other operational services.

By using the website, you may encounter cookies that are necessary for the website to operate and cookies that are used only where permitted by applicable law or where you have provided an appropriate choice. You can change certain preferences through the cookie controls made available on the website or through your browser settings.

How cookies may be used

Strictly necessary cookies

These cookies support essential website functions and may be required for you to move between pages, sign in, maintain a secure session or access account features. They can also help us remember security-related choices, prevent misuse and identify unusual activity. Because these cookies are necessary for core functions, disabling them may affect the availability, security or performance of parts of the website.

Preference and functionality cookies

These cookies may remember choices made during a visit, such as language, display or other settings. They can make the website more convenient and reduce the need to repeat the same selections. If these cookies are disabled, some preferences may not be retained and certain features may operate less smoothly.

Performance and analytics cookies

These cookies help us understand how visitors use the website. For example, they may provide information about pages visited, links selected, loading times, errors or the general path taken through the website. This information may be analysed in an aggregated or statistical form to improve navigation, content, functionality, reliability and user experience.

Security and fraud prevention technologies

Cookies and related technologies may be used to help protect the website, player accounts and payment or transaction processes. They may assist with detecting automated activity, unauthorised access, account misuse, suspicious behaviour and other security risks. These technologies may collect information about a device, browser, session or interaction with the website.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertising, understand which content is relevant and provide advertising or promotional material that is more suited to a visitor's interests. These cookies may be set by Gluck33 Casino or by advertising and measurement providers acting on behalf of the website. You may be able to refuse these cookies through the website's preference controls or your browser.

Your cookie choices

When you first visit the website, a cookie notice or preference tool may be displayed. If available, this tool allows you to accept optional cookies, reject optional cookies or select categories separately. Your choices may be stored in a preference cookie so that the notice does not need to be shown repeatedly. You can revisit your choices through the available cookie settings link or other controls on the website.

You can also control cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from specific websites or block cookies generally. Browser controls differ between providers and devices, so you should review the instructions or help information for your chosen browser.

• Deleting all cookies may sign you out of websites and remove saved preferences.
• Blocking necessary cookies may prevent account, security or other core functions from working properly.
• Changes made in one browser or on one device may not apply to other browsers or devices.
• If you clear your cookie settings, the website may ask you to make your choices again.
• Some services may use browser storage or similar technologies that require separate controls from ordinary cookies.

Choosing not to accept optional cookies does not normally prevent you from browsing the website. However, some features may be less personalised, certain pages may not work as intended and we may have less information available to improve the website. Necessary cookies may still be used where they are required for security, authentication, operation or compliance with applicable obligations.

Cookie choices are separate from your choices about promotional communications. Managing cookies may affect advertising measurement or personalisation, but it may not automatically unsubscribe you from emails, messages or other communications. Those communications should be managed using the relevant unsubscribe option or account preference, where available.

Third-party services, retention and updates

Some cookies may be set by third parties whose tools or services appear on, support or connect with the website. These providers may include security, hosting, analytics, payment, customer support, identity verification and advertising providers. A third party may process information in accordance with its own privacy notice and terms. We encourage you to review the information provided by any third party whose service you choose to use.

Third-party cookies may allow a provider to recognise your device when it visits other websites or services. Gluck33 Casino does not control every third-party cookie or the settings available through an external provider. Where appropriate, you may be able to manage these cookies using our cookie controls, your browser settings or the privacy tools provided by the relevant third party.

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie, its purpose and the settings used by the relevant service provider. Information collected through cookies may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, protect the website or meet applicable legal and regulatory requirements.

We may change this Cookies Policy when our website, technology, services or legal obligations change. Any updated version will be published on this page with a revised date or other indication of the update where appropriate. You should review this page from time to time so that you remain informed about how cookies and similar technologies may be used.

If you have a question about this Cookies Policy, your cookie choices or the way information is handled, please use the current contact or support method displayed on the Gluck33 Casino website. When making an enquiry, avoid sending passwords, full payment details or other sensitive information unless it is specifically requested through a secure process.